-Disney's Approach to Employee Engagement-
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Course Overview
Course Overview
An online course taught by Disney leaders dedicated to developing skills in creating a thriving work environment and a supportive work culture. With examples from Hong Kong Disneyland, Walt Disney World, ESPN, ABC, and more, I learned all about how some of the biggest organizations in the world ensure that their employees come back every day feeling inspired and ready to make magic happen!
Summary of Course Contents
Disney's four pillars for employee engagement: selection, training, communication, and care
Methods for cultivating a community of highly engaged employees that feels comfortable and empowered in the workplace
Employee performance
Culture of excellence
Designing the organization's culture
Desired behaviors
Legacy of a strong culture
Blending different cultures and backgrounds
Intentional selection
Cultural fit
Candidates must have both skills and behaviors
Protecting your culture
Training
Incorporating culture into training (Disney University and Disney Traditions)
Intentional onboarding
Communication
Effectively communicating difficult messages
Genuine caree
Hassle-free workplace
Contact
Contact
508-404-3168 | leplatt@andrew.cmu.edu | Pittsburgh, PA | https://www.linkedin.com/in/laurenelizabethplatt/
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